thèse
Performance Pyramid System (PPS) [Lynch et Cross, 1991]. C'est le modèle SMART (System Measurement Analysis and Reporting Technique). A l'origine, le modèle a ... Evaluation de la performance des systèmes de conception pour la ...
[Lynch et Cross, 95]. Lynch R.L., Cross K.F., ?Measure up ! How to Measure Corporate. Performance?, 2nd eds. Blackwell Publishers, Cambridge ... Theory and practice in SME performance measurement systems
In contrast, the performance pyramid (Lynch and Cross,. 1991) provides an explicit link between strategy and operations, and also encourages a user-centred ... Measuring Business Performance: Comparison of Financial, Non ...
performance indicators including TD's greenhouse ... of financial and non-financial measures. One of the key performance ... TD OMBUDSMAN ANNUAL REPORT · +. Theoretical Framework - Academic Journals
technique) proposed by Lynch and Cross (1991) is a four level performance pyramid that links the corporate strategy with the operations ... Measuring Success - Issues in Performance Management - INTRAC
The first purpose of performance management systems is to help top manage- ment achieve strategic business objectives. By linking the organization's goals with ... Evaluation and Revision of Performance Measurement Systems
This research has focused on the last phase of the development of performance measurement system, namely the continuous updating of the performance measures, ... Application of Performance Measurement on Manufacturing ...
The performance pyramid proposed by Cross & Lynch (1992) provide a compre- hensive view of the interrelations of manufacturing performance. Performance Measurement and Management Control: Improving ...
One response to these criticisms was the creation of multi-dimensional performance measurement frame- works such as the S.M.A.R.T. Pyramid (Lynch and Cross,. Performance Measurement Systems: - DiVA portal
Performance measurement and management (PMM) is a management and research para- dox. On one hand, it provides management with many critical, useful, ... THE PRODUCTIVITY, PERFORMANCE AND QUALITY PARADOX
Lynch and Cross (1991) developed the strategic measurement and reporting technique pyramid, SMART pyramid, also emphasising the need of ... Performance measurement in NXP advanced systems laboratory
early 1990s, including the performance measurement matrix (Keegan et al., 1989), perfor- mance pyramid (Lynch & Cross, 1991), results-determinants framework ( ... BEST PRACTICES IN SELECTING PERFORMANCE MEASURES ...
... Cross and. Lynch (1988) offered a performance pyramid that included a company's vision, market measures, finance measures, customer satisfaction, flexibility ... Performance Measurement in Corporate Governance - NET
the Performance Pyramid (Lynch and Cross, 1995). The (Business) Balanced Scorecard (BBS) is probably the most well known format. lt helps managers to ... THE COMPREHENSION OF PERFORMANCE MEASUREMENT ...
This report assesses and provides guidance on best practices in performance measurement, management and standards setting for effective Transportation Asset ... Performance Measurement Practices and Operational Performance ...
... Cross-case analysis: findings and reflections 225. PART 3 Conclusions ... pyramid, Balanced Score Card, and Strategy mapping - provided a number of ... THE ORGANISATIONAL PERFORMANCE IMPACT OF ERP ...
Using the strategy chart tool developed by Mills et al (1998) in a retrospective manner and mapping changes in performance measures over the same time. Performance measurement systems in logistics organizations: - OPUS
Lynch and Cross (1991) similarly provide for internal and external measures with. 'cascading' measures down the organization to departmental and work centre. PERFORMANCE MANAGEMENT IN JAMAA TRADE
such as the performance pyramid (Lynch and Cross, 1991), the results versus determinants framework (Fitzgerald et al., 1991), the performance measurement.
